Solutions / Hosted Business Class VoIP

Hosted Business Class VoIP

expertserviceproviders (esp)  is a leading provider of Hosted PBX and business-quality VoIP. VoIP stands for Voice over IP or Voice over Internet Protocol. The VoIP phone system is located or "hosted" off site. In a nutshell, you get an easy and cost effective way to upgrade your current phone system while leveraging all of the advantages of business quality VoIP phone systems.

 Quality of Service

Excellent VoIP call quality has always been a priority for Expert Service Providers. As a hosted VoIP service provider using proprietary call-handling architecture, the Expert Service Providers service network platform has been repeatedly refined to cut out jitter, echoes, and the other disruptions you may experience with other VoIP providers. We are proud of the significant investments we have made in our network in order to bring you the best VoIP service quality possible.

 Disaster Recovery

Local power grid outages, equipment failure, and natural disasters can all knock out a PBX system. At Expert Service Providers, we’re dedicated to making sure your service remains uninterrupted by hosting your VoIP service with high performance, redundant servers housed in a state-of-the-art co-location facility. Even if access to your office is compromised, your VoIP service remains operational and calls can be instantly re-routed via the web.

 Customer Web Portal

Here at Expert Service Providers we empower you with effective self-management tools that put you in control of your telecommunications needs. While we offer our customers continuous and highly responsive support, we know that you want to be able to conveniently manage many aspects of your business communications. At Expert Service Providers we give you the necessary tools for the flexibility you require.

Our powerful, secure account management tool that allows you to perform a variety of tasks online, 24 hours a day, seven days a week. These include:

  • Add, Edit. Remove users, extension, voicemails, auto attendants, groups, business hours and much more.
  • Forward your extension to an outside number
  • Pay your bill online
  • Create detail and summary reports
  • Read and print your invoices
  • Retrieve your call detail records
  • View your account services and sub-accounts
  • Manage your service features
  • Report service trouble
  • Request service additions, changes or deletions

 

View all Hosted PBX Features