For 27 years Impact Health has been a leader in onsite workplace health screenings and biometric testing. They are committed to lowering health care costs and improving overall employee health for the benefit of employers and employees alike. Biometric testing is the focus of Impact Health and a common denominator for wellness activities in the workplace.
Before selecting ESP Delivers, LLC Impact Health had been using a premise-based Avaya phone system powered by POTS lines. Many of the calling features they needed had to be purchased as expensive a-la-carte add-ons. The old phone system was both cumbersome and expensive to operate and maintain. When Impact Health decided to move their corporate office to a new location they started looking for a new phone provider. After evaluating several vendors Impact Health chose ESP Delivers to provide them with a state-of-the-art, hosted PBX VoIP solution.
With ESP Delivers, LLC Impact Health found they were able to upgrade their antiquated Avaya PBX phone system to a hosted and customized PBX VoIP solution giving them all the telecommunication features they needed. Impact Health was able to lease the equipment and handsets from ESP Delivers, LLC eliminating a large, upfront cash outlay. Impact Health is now spending less money than they did for their legacy system while getting all the phone system features they need to keep their company’s communications running efficiently and reliably. Impact Health’s hosted PBX solution includes features such as:
• Mobile Twinning – Office phones simultaneously ring on Mobile phones ensuring a client call is never missed.
• Voicemail to Email – Voicemail recordings can be retrieved from automatically sent emails
• Extension Dialing – Calls can be easily transferred by extension to any other world-wide location allowing company telecommunications to function seamlessly without geographic limitations.
• Customized 800 Call Routing – 800 number calls can be customized to be sent to any phone and customized to transfer to other locations, groups, queues, answering services or voicemail using parameters such as number of rings, time of day, and days of the week.
In addition to the cost savings and the upgraded telecommunications system, using a hosted VoIP solution made Impact Health’s corporate office move a seamless one.