Lights, Camera, and Action….
ESP Delivers, LLC (ESP) is joining the theater business, well at least our phone system will. Recently we have set up our VoIP system in Wilmington, DE’s Candlelight Theatre.
The mission of the Candlelight Theatre is to continue the tradition of employing and educating artists by encouraging them to explore and hone their craft through the art of live theatre.
The theater relies heavily on their call volume to keep the seats packed with audience members. So the Candlelight Theatre reached out to ESP to assist them in making their phone system more efficient. ESP stepped up to the challenge and is now providing the theater with not only a great VoIP phone system, but the ability to work within a portal to correctly configure their phone system with Auto Attendants and prompts to redirect callers toward correct departments. This takes out the frustration for the callers and best accommodates the theater so they will never miss a call.
So, although we may not actually be on the stage, our presence will be felt in the theater with every ticket sold over the phone.