Chesapeake Ear, Nose and Throat http://www.baltimoreent.com is a busy medical practice with three offices in the Baltimore, Md., area. To reduce costs and allow the practice to manage incoming patient calls more effectively, ESP Delivers, LLC recently consolidated the three locations’ phone systems. Not only has this change made life easier for the staff, it has enhanced the doctor-patient relationship.
ESP considered whether Chesapeake ENT would be better off with a premise-base system or a hosted-base system, and determined that a hosted base was the solution that best addressed the practice’s needs and demands.
“We are very pleased with the medical niche that ESP is developing on the East Coast,” says Derek Amoroso, CEO of ESP.